Downs Distributors was founded in New Zealand in partnership with Downs Surgical UK in June 1980. Several years later the New Zealand shareholders purchased Downs Surgical UK’s shares to form a wholly New Zealand owned and operated company. The principals came from major healthcare suppliers in New Zealand. Their vision was to specialise in the supply of high quality product and service to operating theatres – a concept Downs has stayed true to over the years.
Downs Distributors’ first premises were at 18 Broadway in Auckland’s Newmarket, close to Auckland Hospital. In those days the surgeons used to go to Downs showroom to select their surgical instruments personally.
The company later moved to 19 Great South Road, Newmarket and then in 1996 Downs Distributors built its own purpose built, modern office/warehouse facility at 9 Airborne Road, Albany.
Downs Distributors became ISO9001 certified in 1994. This Business Management certification ensures its customers that the company’s systems and procedures are all geared towards providing a quality service. In 2011 Downs also gained a certification for the Environmental Management System, ISO14001. We are audited yearly by Bureau Veritas. Our ISO certifications help us to continually strive for excellence.
Downs Distributors has many long term agencies, the majority of which we have represented since inception. High quality German endoscopy equipment manufacturer Richard Wolf GmbH has been an agency held by Downs from very early in its history – as has Bien Air SA, the Swiss manufacturer of drill systems.
Downs Surgical UK was also an agency since the beginning. We shared a close working relationship with Downs Surgical UK. Both teams came to know each other well over the years. The closure of their factory in the UK at the end of 2010 was a sad day for everyone.
All agencies represented by Downs fit the strict criteria of quality product. We continue to focus on providing quality instrumentation to the Operating Theatre suite and surrounding environment. This focus is a key ingredient of our success.